Fewer missed enquiries and hours of admin back every week, from tools set up for you and explained in plain English.
The problem
In a small business the owner is the sales team, the support desk and the admin department. Enquiries arrive after hours and go cold. The same questions are answered by email every day. Quotes, invoices and follow-ups wait until the weekend. AI can take much of this on, but nobody has the time to work out how.
What we set up
- A website AI assistant that answers questions from your own content, captures enquiries and books calls
- A simple CRM and pipeline, so every lead is recorded and followed up
- Inbox and admin automation: drafting replies, quotes and follow-ups for you to approve
- Content help: articles, product descriptions and social posts in your voice, reviewed by you
- Training for you and your team, so the tools get used
How it works
We start with a one-hour call about where your week goes. Then we set up the tools that will save the most time, connected to the email, calendar and website you already use, and check in after a month to adjust. You get a fixed price before we start and a monthly running cost you can see.
Built with care
Your assistant only answers from what you approve, hands over to a person when it should, and records every conversation so you can see what customers ask. Data stays with providers whose terms exclude training on it.
Who it is for
Owner-led businesses, professional practices, trades, clinics, shops and local service firms with a website and more enquiries than time.