Skip to content
Digitice
Let's talk

Connect

Integration and automation that remove the re-keying

When the CRM, the accounts package, the store and the spreadsheets do not talk to each other, people do the talking: copying, checking and chasing. We connect the systems you already pay for and automate the processes between them, so work moves without being re-typed.

Data entered once, processes that run themselves, and staff time spent on work that needs a person.

The problem

Most businesses run on a dozen good tools that were never designed to work together. The gaps are filled by people: exporting from one system, pasting into another, approving by email and keeping a spreadsheet as the real source of truth. It is slow, it is error-prone, and it quietly caps how far the business can grow.

What we connect and automate

  • System integrations between CRM, finance, e-commerce, POS, HR and operations tools
  • APIs and webhooks for software that needs to share data reliably
  • Workflow automation: approvals, onboarding, order processing and notifications
  • Spreadsheet replacement: turning the critical spreadsheet into a proper application
  • Legacy modernisation: re-platforming old systems in phases without stopping work

How we approach it

We map how work flows today, step by step, and put a cost on each manual handover. The roadmap starts with the change that pays back fastest. New integrations run alongside the old process until they are proven, with logging and alerts so failures are seen, not discovered.

Who it is for

Growing businesses whose operations depend on copy and paste, multi-site operators that need one view of sales and stock, and teams replacing systems that have become a risk.

Capabilities

What this covers

System integration

CRM, finance, store, POS and operations tools sharing one set of data.

  • APIs
  • Webhooks

Workflow automation

Approvals, onboarding, orders and notifications that run themselves.

  • Workflows
  • Approvals

No-code automation

Zapier and Make where they are the right, cheaper answer.

  • Zapier
  • Make

Spreadsheet replacement

The critical spreadsheet rebuilt as a proper application.

  • Internal tools
  • Forms

Legacy modernisation

Ageing systems re-platformed in phases, without losing the logic.

  • Re-platforming
  • Migration

Monitoring

Logs and alerts so a failed sync is noticed in minutes.

  • Alerts
  • Audit trails
All case studies

Questions

Frequently asked questions

Can you connect the software we already use?

Usually, yes. Most CRM, accounting, e-commerce and operations platforms have APIs. We only recommend replacing a system when integration would cost more over time.

Should we use Zapier or a custom integration?

Use Zapier or Make for simple, low-volume flows. Choose a custom integration when volumes are high, data is sensitive or failures are costly. We set up both and tell you which fits.

Will operations be disrupted?

No. New flows run alongside the existing process until they are proven, and data is migrated in tested stages with a rollback plan.

Next step

Tell us what you need to ship.

A 30-minute call with a senior lead. You leave with a clear scope, a realistic timeline and a fixed price, whether or not you work with us.